Error:


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Solution:


"Related to Issue 46661 Workaround: Shrinking File in order to send via Viewpoint Send Documents"

Using Send Document through a PM Form, error "The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:01:00'". Large files over 29 MB have trouble sending through Viewpoint.

The following links are for the workaround to this timeout error:

  1. Shrink the PDF file before attaching it to the respected form: Bluebeam Instructions in order to shrink file size: http://www.bluebeam.com/us/support/articles/revu/rv-reduce-pdfsize.asp

    Adobe PDF Editor Instructions in order to shrink file size: http://tv.adobe.com/watch/acrobat-x-tips-tricks/quick-tip-how-to-compress-a-pdf-file/

  2. Once this is completed, save it to your desktop. Then drag it to the corresponding form/tab header to attach to the email as a separate attachment.